Resumé

Johanna Myers

Senior Product Designer

Melbourne, Victoria, Australia[email protected]0413 201 223

Senior product designer with over eight years of experience leading end-to-end UX/UI design across banking, insurance, travel and B2B software. I specialise in scaling multi-brand design systems, shaping design practice maturity, and pairing UX research with commercial and technical constraints to ship features that hold up in regulated, high-stakes environments. Comfortable operating from early discovery and horizon-scanning research through to production-ready design systems in Figma and Adobe Experience Manager.

Core Skills

Product & UX strategyDesign systems (Figma, AEM)UX research & usability testingCompetitor & heuristic analysisMarket and trend researchWireframing & prototypingCross-functional stakeholder managementDesign ops & developer handoverMentoring & design maturity upliftAccessibilityAgile deliveryAI-augmented workflows

Experience

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Playing a leading role in shaping the design team's maturity while leading the redesign of BOQ's multi-brand digital ecosystem (Virgin Money, Me Bank, BOQ, BOQ Finance), spanning mobile apps and Adobe Experience Manager websites.

  • Led the overhaul of major app features including payments, data privacy, security and compliance, positioning Product Design as a core business function that balanced customer needs with commercial goals and technical constraints.
  • Spearheaded a shared design system for four brands (Virgin Money, Me, BOQ, BOQ Finance) in AEM, ensuring consistency, accessibility and efficiency in delivery across Adobe Experience Manager Cloud.
  • Migrated design operations to Figma, standardised developer handover and built a single source of truth, significantly increasing team productivity and transparency across squads.
  • Ahead of the web redesign, led design and research for a proof of concept exploring the future of AI-enabled app and internet banking, running market research, UX research, competitor analysis, benchmarking and heuristic analysis to assess customer readiness for emerging trends.
  • Findings from this research have been incorporated into the squad backlog on an ongoing basis, directly shaping upcoming feature investment.
  • Used Figma AI to build a mega menu that would normally be a large t-shirt size for developers, a full sprint of work, then handed the generated code straight to our analyst, who began Amplitude A/B testing within an hour.
  • Built a custom AI agent to automate design-to-content handoff for AEM, cutting the process for simpler templates from two weeks down to two hours.
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